Privacy Policy

At LLAGRIMA D’OR SLU, we care about privacy and transparency. Below, we provide detailed information about the processing of personal data we carry out, as well as all related information.

Who is responsible for processing your data?
LLAGRIMA D’OR SLU
B64998628
Passeig Bariton Maties Ferret 27-33 – 08770 – Sant Sadurní d’Anoia – BARCELONA
info@llagrimador.com

What are your rights when providing us with your data?
Any person has the right to obtain confirmation of whether or not LLAGRIMA D’OR SLU is processing personal data concerning them.
Interested individuals have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. They also have the right to data portability.
Under certain circumstances, individuals may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defense of claims.
Under certain circumstances and for reasons related to their particular situation, individuals may object to the processing of their data. In this case, LLAGRIMA D’OR SLU will stop processing the data, unless there are overriding legitimate grounds, or for the exercise or defense of possible claims.
You may exercise your rights by contacting info@llagrimador.com or Passeig Bariton Maties Ferret 27-33 – 08770 – Sant Sadurní d’Anoia – Barcelona.
When commercial communications are sent based on the legitimate interest of the data controller, the interested party may object to the processing of their data for that purpose.
If you have given consent for a specific purpose, you have the right to withdraw the consent at any time, without affecting the legality of the processing based on the consent before its withdrawal.
If you feel that your rights regarding the protection of your personal data have been violated, especially if you have not received satisfaction in exercising your rights, you may file a complaint with the competent Data Protection Authority through its website: www.aepd.es.

How did we obtain your data?
The personal data we process at LLAGRIMA D’OR SLU comes from: The interested party themselves.

1. Processing of web contact data

For what purpose do we process your personal data?
At LLAGRIMA D’OR SLU, we process the information provided by interested parties in order to manage potential customers who are interested in our products and/or services, as well as other commercial contacts and, where applicable, send commercial communications, including by electronic means. If you do not provide your personal data, we will not be able to fulfill the purposes described.
No automated decisions will be made based on the data provided.

How long will we keep your data?
The data will be kept until the interested party requests its deletion.

What is the legal basis for processing your data?
We inform you of the legal basis for processing your data:
Contract execution: To attend to your request.
Consent of the interested party: To send you commercial communications, including by electronic means.

To whom will your data be communicated?
Your data will not be transferred to third parties, except as required by law.

Transfers of data to third countries
No data transfers to third countries are planned.

2. Processing of email data

For what purpose do we process your personal data?
At LLAGRIMA D’OR SLU, we process the information provided by interested parties to provide the services requested, address information requests, and send commercial communications. If you do not provide your personal data, we will not be able to fulfill the purposes described.
No automated decisions will be made based on the data provided.

How long will we keep your data?
The data will be kept until the interested party requests its deletion.

What is the legal basis for processing your data?
We inform you of the legal basis for processing your data:
Contract execution: To attend to your request.
Consent of the interested party: Sending of commercial communications.
Legitimate interest of the Data Controller: Contact and sending of commercial communications based on the demonstrated interest.

To whom will your data be communicated?
Your data will not be transferred to third parties, except as required by law.

Transfers of data to third countries
No data transfers to third countries are planned.

3. Processing of video surveillance data

For what purpose do we process your personal data?
At LLAGRIMA D’OR SLU, we process the information provided by interested parties to ensure the safety of individuals, property, and facilities using video surveillance systems. If you do not provide your personal data, we will not be able to fulfill the purposes described.
No automated decisions will be made based on the data provided.

How long will we keep your data?
The data will be kept for a maximum of 30 days, except in communication with Law Enforcement and/or Courts.

What is the legal basis for processing your data?
We inform you of the legal basis for processing your data:
Public interest mission: To ensure the safety of individuals, property, and facilities.

To whom will your data be communicated?
The data will be communicated to the following recipients:
If applicable, Law Enforcement and Judicial Authorities, to provide the images if a crime has been committed (legal requirement).

Transfers of data to third countries
No data transfers to third countries are planned.

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